Product/UX Designer · Research

Translating user insights into clear product decisions

I work with product managers, engineers, and researchers to define problems, synthesise insights, and design solutions that balance user needs with business goals.

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Selected work

UX design

Redesigning an Access Request Flow to Reduce Onboarding Delay

Access-request redesign with product-interest capture — smoother onboarding and higher adoption.

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UX research

Improving follow-up task creation through user research

Discovery and concept validation to simplify sales follow-up workflows in a CRM.

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UX design
Pro bono

Redesigned Non-Profit E-Learning Platform that Saved Admin Time and Empowered 400+ Volunteers

Pro-bono UX research and design for a volunteer training platform (anonymised).

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UX design
UX research
Pro bono

Designing a Child-Friendly Onboarding Experience to Drive Adoption of a Climate Education Platform

Onboarding redesign that removed barriers for 10K+ new users — research, design, and prototype.

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